Your Global Partner for SDRs, Customer Support & Outsourced Talent.
We help B2B companies book more qualified meetings, improve customer retention, and scale faster without the overhead of hiring in-house.
- 🎯Hyper-personalized outbound SDR campaigns that generate real pipeline.
- 💬24/7 inbound and outbound customer support outsourcing your clients will rave about.
- 🌍Well-Spoken, Bilingual Talent (English & Arabic) Remote professionals in Kenya, Egypt, South Africa, Uganda, and Ghana ready to support your sales, customer service, and operations with fluency in both English and Arabic.
What makes our SDRs different?
Every SDR conversation is designed to engage, qualify, and convert.Here’s how we turn conversations into booked meetings.
Common Challenges We Solve:
What You Get From Inbound Customer Service Outsourcing
REZZ empowers B2B companies to enhance customer experience and boost satisfaction through cost-efficient inbound and outbound customer service outsourcing. Our tailored solutions help you scale your customer support and sales engagement operations, enabling faster growth without the overhead. Here’s what partnering with REZZ delivers:
Lower Costs
Reduce expenses tied to in-house staffing, infrastructure, and training — all while maintaining top-quality customer service and sales support.
Scalability
Scale your support and sales teams up for peak seasons or new markets, and scale down seamlessly when demand decreases..
Multilingual Coverage
Deliver exceptional inbound and outbound support with a team fluent in both English and Arabic.
Round-the-Clock Support
Keep your lines open around the clock with our dedicated inbound and outbound support teams including a stationed team in the UK for real-time meetings and seamless customer interactions. Ensure your customers never go unanswered and enjoy continuous satisfaction.
Skilled Agents
Partner with trained inbound and outbound customer service agents who resolve issues quickly, represent your brand authentically, and deliver consistently positive customer experiences.
Advanced Technology
Enhance your inbound and outbound customer service with AI-powered tools that accelerate response times, increase accuracy, and deliver personalized customer interactions.
Hire Remote Developers, Engineers, Support, Admin, and Finance Talent from Kenya & Uganda.
From remote talent acquisition to scalable workforce integration, our recruitment process helps you hire the best talent in the continent efficiently and sustainably.
Strategic Blueprint
Expert Team Activation
Targeted Outreach & Support
Qualified Connections & Care
How REZZ Delivers Results
Our streamlined 3-step process ensures a seamless partnership, from initial strategy to measurable outcomes in sales and customer satisfaction.
Strategize & Align
We start with a deep dive into your business, understanding your unique sales goals, ideal customer profile (ICP), and customer service needs. This ensures our strategy is perfectly aligned with your vision.
Build Your Expert Team
REZZ recruits, rigorously trains, and onboards dedicated SDRs and Customer Service specialists tailored to your specific requirements. We ensure they seamlessly integrate with your existing processes.
Execute, Optimize & Deliver
Our teams immediately begin executing tailored outreach campaigns or providing stellar customer support. We provide transparent reporting, continuous optimization, and measurable results that impact your bottom line.
Africa is Now. Are You In?
Africa is rising fast. With 5 of the world’s 10 fastest-growing economies, $6.7T+ in future spending, and 1.7B people by 2030, now is the time to expand. REZZ helps you scale, sell, and support across the continent.
SDRs
- ✅Full sales cycle support
- 📊Weekly perfromance reports
- 🎯Strategic alignment meetings
- 🔓No long term contracts
- 📈Cancel or Scale Anytime
Customer Service
- 📞 24/7 Multichannel Customer Support
- 📊 Weekly Customer Experience Reports
- 🎯 CX Strategy & Optimization Sessions
- 🔓 No Long-Term Contracts
- 📈 Scale Support Teams Anytime
Recruitment
- 🧠End-to-End Talent Acquisition
- 🎯Role-Specific Shortlisting & Vetting
- 📊Weekly Hiring Progress Reports
- 📈Flexible Hiring Plans
- 💸Zero Upfront Placement Fees
Ready to Outperform Your Sales Goals?
Stop leaving revenue on the table. Partner with REZZ to unleash a consistent flow of qualified opportunities and achieve predictable growth.
Book Your Free Strategy Session!